C1 Benefits has formed
a strategic alliance with Key Benefit Administrators
in order to bring a World Class Level of Service to
its customers. Headquartered in Indianapolis, IN,
and with its National Service Center in Fort Mill,
SC, Key Benefit Administrators, Inc. (KBA) is home
to over 400 employees who focus every day on
delivering World Class Customer Service to our
clients.
With more than 25 years experience in benefit
management and administration, state of the art
technology, industry leading customer service, and
experienced consulting professionals, we are capable
of delivering employee friendly and cost efficient
answers to your most challenging benefit issues.
All of the administrative capabilities are
integrated with our carriers from enrollment to
claims administration for the group.
Some highlights of KBA’s capabilities are as
follows:
- An in-house
call center dedicated to answering any and all
questions and concerns, locate providers, assist
with claims questions or any other needs
- In-house
fulfillment capabilities for identification
cards and benefit booklets
- Distinct
toll-free number
- State of the
art customer service software that allows us to
document, track and report any and all service
related issues
- Provider
networks supported with our in-house services
department.
If
at any time you have questions, please call
(800) 597-2267
.
